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Frequently Asked Questions
(FAQ) for DTH |
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- What does DTH mean?
DTH means Direct-To-Home Satellite TV. DTH bypasses the Cable
operator and comes directly from the Satellite to our houses.
We can view DTH TV in our homes by using a small antenna, Set-Top-Box
(STB) and LNBF (Low Noise Block Down converter). Originally developed
for connecting far-flung areas which do not have cable access
this technology is now used world-wide for premium programming
direct to the home bypassing cable operators or other forms of
Satellite TV delivery.
Remember DTH delivers Laser Disc Quality Picture and CD quality
Sound to the TV and makes viewing an ultimate experience which
even your cable operator cannot provide.
- What does Doordarshan DTH offer?
Doordarshan DTH is the nation's digital satellite entertainment
service DTH (Direct to home). Using the most advanced satellite
technology, Doordarshan DTH delivers about 33 video and 14 audio
channels of programming to homes and businesses that have DTH
receiving equipment, which features a small satellite dish, a
digital set-top receiver, LNBF and a remote control for the STB.
DTH offers an incredible selection of entertainment for every
member of the family -- all in 100% digital-quality picture and
sound that DTH is known for.
- Can I install the DTH System myself or
should I hire someone?
DTH customers who use professional installers typically have fewer
technical concerns later on, and professional installation is
quite affordable. If you're purchasing an oval-shaped satellite
dish, installation is more complicated so you'll definitely want
a professional to take care of it. You can contact our distributor
for this installation.
- Can I install the satellite dish inside
my house?
In order to receive the signal, the dish must have a direct line
of sight to the Satellite through a window or Balcony (in the
South-East direction). However, many types of window glass degrade
the satellite signal. Therefore, we strongly recommend that you
install your satellite dish outside in a suitable location.
- Can I get satellite television if I live
in an apartment?
Yes, as long as you have a balcony which has direct line of sight
(in the South-East direction). Please note that there should not
be any obstructions by means of trees/buildings and any Microwave
link as they affect the signal strength received by the antenna.
- If I own one receiver that is hooked
up to more than one TV, can I watch the same program on each TV
without an additional charge?
Yes. All TVs that are hooked up to a common receiver will receive
the same satellite signal.
- I wish to run two TV sets in different
rooms. Can I do it with one receiver and dish?
No. The concept works on one receiver and one TV. The signal from
the common receiver can be given through the loop-through output
to the next receiver and from the receiver to the TV. However
only the channels which are available in the same polarization
on which the channel is running in the common receiver shall be
available.
- How can I receive channels on two TVs
independently on the same dish antenna?
Two independent outputs can be obtained by use of a dual LNBF
on the dish antenna in place of single LNBF. The signals can be
given to the receiver and from receiver to the TV. However use
of a bigger size of dish antenna is recommended so that the signal
quality does not get deteriorated.
- Can weather interfere with my reception?
Television reception on the system is highly reliable year-round
and nationwide. During heavy rains or lightening, however, some
DTH customers may experience a temporary loss of picture quality.
This phenomenon is due to rain attenuation. To avoid this problem
you must install an Antenna of Bigger size. This phenomenon also
can occur if the dish or low noise block converter (LNB) accumulates
too much of water. When water accumulates on the dish, the service
is not lost but the strength of the signal can be weakened. This
"signal fall-off" occurs when water content is at its
highest. So you should wipe off the dish in Rainy season.
Most retailers would suggest you to go for a low size antenna
but the size of the antenna is very crucial and has to be calculated
by EIRP and foot-print coverage. We will shortly be adding this
feature on our web-site wherein you will be able to calculate
the antenna size yourself!
- So what can you do?
Wait for the bad weather to pass and your signal should return
to normal. If the signal doesn't return, re-set your receiver
by turning it off, unplugging it for at least 15 seconds, then
plugging it back in. If water has built up on the dish or LNB,
wipe off the dish and LNB in Rainy season.
- DTH does not operate in rain. Is it true?
No. The reception quality decreases due to interference by rains.
However you can view the DTH channels by using the appropriate
size of dish antenna.
Most retailers would suggest you to go for a low size antenna
but the size of the antenna is very crucial and has to be calculated
by EIRP and foot-print coverage. We will shortly be adding this
feature on our web-site wherein you will be able to calculate
the antenna size yourself!
- On which satellite Doordarshan DTH is
transmitted?
Currently Doordarshan DTH is transmitted on NSS-6 Satellite (This
is as per current information. Doordarshan can change this at
their convenience)
- Is satellite television better than cable?
In a word, YES. DTH Satellite television offers state-of-the-art
picture and sound -- this means digital picture and audio. You
have access to more channels and you have an incredible amount
of movie, sports and international programming options. Overall,
satellite television is cheaper than cable -- you get far more
for your money. Moreover premium programming world-wide is available
only on DTH and this concept will shortly start in India.
- How do I read the channel charts?
http://www.apnadth.com/tech_ovr.htm#channels
- What are the components (Bills of Materials)
for DTH system?
1. Ku Band Antenna
2. LNBF
3. Coaxial cable (LNBF to Receiver)
4. Digital satellite Receiver
- Do you guarantee that right now free
channels will remain free?
No, no one can guarantee "free channels". You will receive
these channels as long as they remain free and in the clear mode
(not scrambled). We make no guarantees or claims about programming.
- How do I peak my dish?
http://www.apnadth.com/product.htm
http://www.apnadth.com/all_products.html
- What channels can I get with your receiver?
We have various ranges of Receivers which are given below.
1. Soldier 007 (FTA Set-Top Box Slim design with Remote control)
2. Challenger 3GX (FTA Set-Top Box with front panel and Remote
control operation)
3. Universal (FTA as well as 2 CI slots for pay channels with
front panel and Remote control operation)
4. Champion (FTA Set-top box with DVD/VCD/MP3/CD Player)
5. Winner series (FTA Set-top box with 12V DC Operation)
Using Soldier and Challenger Receiver You will receive channels
that are digital MPEG2 and not scrambled. Using Universal Receiver
you will receive channels that are digital MPEG2 and not scrambled.
You can receive pay channels provided the CAM Module and Smart
Card for the same is available from the service provider. Using
Champion or Winner series Set-top Box you can get other value
added services with DTH.
- Of the above given Receivers which Receiver
should I buy?
Primarily we suggest you to study the various models available
and based on the price/features ratio make a choice. If you face
any problems in deciding the exact model you can call our help-line
numbers.
- What size dish do I need for Ku reception?
Normally, within the boundaries of the India, you can use a 60cm
or 90cm dish. Fringe areas should use a 1.2 cm or larger dish.
Southern Part of India or Northern Part of India should use larger
size of Antenna as the signal in the Southern Part and Northern
Part of India is weak.
- What channels are available?
Take a look at http://www.lyngsat.com. You can get an idea of
the available programming from that site.
- How do I become a dealer for your products?
info@apnadth.com or call +91-079-32952588
- What is the warranty of your receiver,
& LNBF?
Unless specified otherwise, 1 year parts and labor warranty from
the date of purchase. A copy of your original invoice/warranty
card will be required as proof of purchase.
- What is the noise temperature of your
LNBFs?
We currently sell only 0.6dB or better LNBFs.
- My Retailer is suggesting cheaper brands
than Apna DTH!
If your retailer is suggesting cheaper brands, chances are that
he is suggesting goods from the grey market and without warranty
and product support. Judge the quality and warranty aspects yourself
and then finally take a decision. In fact Apna DTH stands for
your own option.
- What should I do if I want future product
upgrades from Apna DTH!
Since DTH is an upcoming field new technologies will emerge on
a daily basis and Apna DTH strives to provide the best quality
aspect to all its customers. Future software upgrades will also
be provided by Apna DTH to all discerning customer at nominal
charges for which you will have to contact our helpline numbers
or mail us back for more information!
- Who do I contact if I have more questions?
If you have specific questions, you may contact MCBS Apna TV representative
via info@apnadth.com or call MCBS Apna TV Help Desk at call +91-079-32952588
- How much can I record on the PVR Player?
The recording capacity depends on the type of programs you wish
to record. However on an average the 40 GB hard disk can record
upto 22 hrs while the 80 GB hard disk can record up to 40 hrs
of program.
- How is APNADTH Express Card different
from a TV tuner card?
A TV tuner card gets the signal from the cable which is of lower
quality than that of a direct-to-home (DTH) signal from the satellite.
Remember DTH delivers Laser Disc Quality Picture and CD quality
Sound to the TV and makes viewing an ultimate experience which
even your cable operator cannot provide. Express Card brings this
high quality entertainment on the desktop.
- Will it affect the computer in case a
lightening strikes?
NO. The supply is from the P.C. to the LNB so in case a lightening
strikes only the LNB might get affected.
- What is the voltage on which the P.C.
card operates? In case of voltage fluctuations will it affect
the P.C.?
The maximum voltage for the transmission of signal from the LNB
is 18V. So the P.C. does not get affected from it. The supply
to the LNB goes from the P.C. hence it operates on the power supplied
by the P.C. itself.
- I have a APNA DTH system. Can I install
an APNA DTH PC card on the same dish antenna?
You will have to replace the single LNBF on the satellite dish
with a Dual LNBF. Then one connection can be given to the TV via
the receiver and the second can be connected to the PC card/external
box. Then you can enjoy the digital quality entertainment on both
TV as well as PC!!!
- Will I be able to watch the Channels
if the supply to the P.C. is switched off?
No. The P.C. has to be switched on to view the channels.
- Can I work on other applications while
the channels are running on the P.C.?
Yes. Infact, there are number of radio and entertainment channels
with Digital quality sound which makes work a pleasure while listening
to the music.
- What can I record on the P.C.?
Any program that you are watching can be recorded on the P.C.
You can also schedule the recording on the P.C.
- What is the capacity for recording?
The capacity for recording is the free space available on the
hard disk.
- How much can I record on the hard disk?
This is dependent on the type of program you are going to record.
However on an average 22 hrs of recording is possible on a free
space of 40 GB.
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